Privacy Policy
This privacy policy (“Privacy Policy”) describes the types of personal information that The Prompting Company (“The Prompting Company,” “we,” “our,” and/or “us”) collects, uses, and discloses from individuals (“you” or “your”) who use our website and services that link to this Privacy Policy (collectively, our “Services”). As used in this Privacy Policy, “personal information” means any information relating to an identified or identifiable individual. By using our Services, you agree to the collection, use, disclosure, procedures, and other processing described in this Privacy Policy. Beyond the Privacy Policy, your use of our Services is also subject to our Terms and Conditions. This Privacy Policy does not apply to the extent we process personal information in the role of a processor or service provider on behalf of our customers, including where we offer to our customers our software-as-a-service platform. In that context, our customers are the data controllers, and our processing of that personal information is governed by our applicable customer contracts.
Table of Contents
• Personal Information We Collect
• How We Use the Personal Information We Collect
• Legal Bases for Processing European Personal Information
• How We Disclose the Personal Information We Collect
• Your Choices
• Third Parties
• Retention
• Security
• Children’s Privacy
• International Visitors
• Changes to this Privacy Policy
• Contact Information
Personal Information We Collect
We may collect a variety of personal information from or about you or your devices from various sources. Where applicable, we indicate whether and why you must provide personal information, as well as the consequences of failing to do so. If you do not provide your personal information when requested, you may not be able to use our Services.
Personal Information You Provide to Us: We collect contact information (e.g., your name, email, company details), communications (including contents of messages and interactions), account information, resume details (if applying for jobs), and, for payments, information handled by our third-party processor.
Personal Information We Collect When You Use Our Services: We may collect location, device, and usage information, such as IP address, browser data, operating system, pages viewed, and analytics. We use cookies and similar technologies to track usage and improve our Services. Cookie types include:
- Strictly Necessary Cookies: Required for the service (e.g., __cf_bm, better_auth.session_token, better_auth.*)
- Functional Cookies: To remember user preferences (e.g., _cfuvid)
- Analytical and Performance Cookies: For analytics and error tracking (e.g., Sentry, which may collect usage data)
How We Use the Personal Information We Collect
We use the personal information we collect to provide, maintain, improve, and enhance our Services; to personalize your experience; to understand and analyze usage; to communicate with you; for marketing and advertising; to generate anonymized data; to facilitate transactions; to prevent fraud and abuse; for compliance; and for other purposes described at collection.
Legal Bases for Processing European Personal Information: We only process your personal information where we have a legal basis, including consent, contractual necessity, compliance with a legal obligation, or legitimate interests (such as product development or safety improvements) that are not overridden by your rights and interests.
How We Disclose the Personal Information We Collect: Information may be disclosed to partners and affiliates, vendors and service providers (including AI service providers), analytics and error tracking services, as required by law, in corporate transactions, or with your consent.
Your Choices and Rights
You may unsubscribe from promotional emails using links in those messages. Even if you opt out of promotional mail, administrative messages will continue.
Your European privacy rights include access, updates, corrections, restriction, objection, anonymization, deletion, and the right to data portability. You can also withdraw consent at any time. To exercise these rights, contact us as described below. Verification may be required.
How to Block Cookies: You can block or manage cookies via browser settings; however, blocking some cookies may impact site functionality. Review your browser’s help messages for instructions. Some features may not work if you block essential cookies.
Third Parties, Retention, Security, and Children’s Privacy
Third Parties: Our Services may contain links to third-party sites or services. We are not responsible for their privacy practices. Review their privacy policies before sharing information.
Retention: We delete or anonymize personal information when it is no longer required, except as legally necessary.
Security & Children’s Privacy: We use reasonable security measures, but no method is completely secure. We do not knowingly collect information from children under 18. If you learn a child has provided us information, please contact us at the address below.
International Visitors & Changes to Policy
Our Services are hosted in the United States. If you use our Services outside the U.S., you consent to the transfer, storage, and processing of your information in the U.S. or other countries, as applicable. More information on transfer mechanisms may be requested from us.
We will post updates to this Privacy Policy on this page. The revised version is effective when posted.
Contact Information
The Prompting Company, Inc., 2261 Market Street, STE 85636, San Francisco, CA 94114, is the company responsible for the collection and processing of your personal information. If you have questions or concerns about our data practices, you may contact us at support@promptingco.com or through our website.
